CORONAVIRUS - COVID-19
SEE SECTION ON RIGHT-HAND SIDE UNDER FURTHER INFORMATION
Remember our online ordering service to save you time and speed up delivery of your prescriptions. Otherwise phone your usual chemist directly. We cannot accept requests over the telephone - and haven't since 2007 - as we need to keep our line free for medical emergencies.
You can register on our website and order your medications at a time that suits you, so if you are taking your tablets at night and you notice you only have a few left, you can log-on to our website and place the order straight away. We check these requests twice a day and offer the same 48-hour turnaround as your pharmacist. If you are in the situation where you have miscalculated and are down to your last tablet/s please indicate this on your website request and we can arrange for this to be collected at the surgery after 5.00pm on the same day.
Please note that if you call the pharmacist directly they can take your request for you for any repeat medication and any other medication that you have previously been prescribed eg: an antibiotic cream or a antihistamine tablet. You should always call them in the first instance.
We will never see you go without the medications you need to keep you healthy, so please do call us in the event of an emergency.
MOBILE TELEPHONE NUMBERS
DO WE HAVE YOURS?
We are getting rising numbers of patients not attending for pre-booked appointments and this results in delays for all patients being seen. Demand for appointments is high so a patient who misses their appointment may need to wait some time to be seen again. Reasons for missing appointments are variable and we understand that it cannot always be avoided.
We are now sending appointment reminders via text to your mobile phone, to try and improve the rate of attendance. This is the same type of service currently being offered by local dentists and by Hospital Outpatient Departments, with good effect.
Please can you let us know your current mobile number so we can send reminders for your future appointments.
There are forms available at reception, which you can complete with your current number or you can do this via our Change of Details button on our website.
You do have the option to opt out of this service, should you wish, to comply with the General Data Protection Regulations.
We are keen to keep to the NHS target of offering patients an appointment within 48 hours and we are hopeful that this initiative will improve things.
BOWEL SCREENING FOR OVER 50s
Since November 2011, patients aged over 50 years and over will have received a Bowel Screening Kit in the post. These kits will be sent to all patients every two years. We would encourage all patients who receive the kit to do the test and return the kit in the envelope provided. Our surgery has an uptake just slightly above the Scottish average of 52% for men and 58% for women. We would like to improve this and ask that you express any concerns you have at your next appointment.
The testing kits have been updated and are now a single, easy to obtain sample kit.
Statistics prove that survival rates increase with early detection—up to 17% - with overall survival averaging 55%. Cancer isn’t what it used to be and people can live well with early detection. Don’t be scared to ask your GP or our practice nurse if you feel you have symptoms suggestive of bowel cancer. Visit the Scottish Bowel Screening Programme website for more information at:-
or phone the number below if you have misplaced your kit and wish to be tested.
Bowel Screening Helpline 0800 0121 833
These are available all year round. If you are aged 70 - 79 inclusive as at 1.9.19 you can receive this free vaccine.