CORONA VIRUS (COVID -19)
STAY HOME PROTECT OTHERS SAVE LIVES
FIRSTLY - PLEASE NOTE - WE ARE OPEN!
The following information we hope is of use to you.
IF YOU SUSPECT YOU HAVE COVID-19
- If you feel you need immediate medical attention, please dial 111 for advice and referral for treatment/testing.
- If you are required to book a PCR Test, please phone 01463 706015
- FOR ALL GENERAL INFORMATION GO TO
- Telephone the COVID-19 Helpline on 0800 028 2816
- Telephone the COVID-19 Vaccine Helpline on 0800 030 8013 - open from 8.00am - 8.00pm
- Download the Protect Scotland Ap to your smartphone if you can
- For a Vaccination Certificate please go to www.nhsinform.scot
Social Distancing in General Practice
19.7.21 - Please read the above document, which is guidance regarding face masks and attending General Practice appointments.
(The Joint Committee on Vaccination and Immunisation (JCVI) advises the order of priority for the corona virus vaccination)
All patients - aged 18 - 64 - have been invited directly by NHS Scotland to attend for their first vaccine at a Caol Community Centre.
If you have never received an invitation, please contact the
Vaccine Helpline on 0800 030 8013
click on the link below:-
If you choose not to take the vaccine, please also let the sender of your invitation know (not the Practice)
For more information about the Coronavirus Vaccine, please visit https://www.nhsinform.scot/covid-19-vaccine
For information if you are worried/concerned about the incidence of blood clots following immunisation click on the link below.
Advice regarding Blood Clot Risk from Vaccine
Contacts with our GPs will be by telephone appointment only in the first instance. If the GP then decides that you need to see you, they will give you an appointment time – generally on the same day if urgent. When you arrive at the surgery, use the Self-Check-in screen or ring the reception bell then please take one of the marked seats and your GP/Nurse will come for you. We also ask to please attend alone if you can, so we can maintain safe distancing.
Please also ensure that you arrive in time for your appointment and have an appropriate face covering. There is limited seating so arriving early not only mean a longer wait, but there may be insufficient space.
You must ensure that anyone accompanying you to your appointment does NOT have Covid-19 symptoms (as described earlier) and also waits in a specified seat
All appointments will be screened in the usual way by our staff and they will continue to direct you to other local resources, as appropriate, such as the local pharmacy or physiotherapist services.
Please make sure you are available to answer our call on the agreed contact number, at the appointed time.
Our call back number displays an 0800 number ending in --3393
If you do not answer the call it is treated as a missed appointment and you will have to re-arrange.
Chronic Disease Patients
Recalls have now resumed as normal. We look forward to seeing you all again.
CHILDHOOD IMMUNISATIONS ARE NOT AFFECTED SO PLEASE ATTEND WITH YOUR CHILD/CHILDREN WHEN REQUESTED
We are also offering Video Consultation (called NearMe) for those patients who find attending the surgery difficult.
You will be offered a time when you book and you can connect via the link below.
You will need a Smartphone or other device - such as a PC/Tablet. It must be enabled for video, have audio (sound) and a microphone.
FURTHER INFORMATION FOR PATIENTS USING NEAR ME CONSULTATIONS
The following links will assist in understanding this new consulting format.
Near Me (Video Consulting) Information
If you have any difficulty or are running late, please telephone the practice - we may be having technical issues, which we will be able to advise you about.
NEW PATIENT REGISTRATIONS
Please download the two (2) forms in the New Patient Tab, to your desktop or alternatively complete the forms online, save to your desktop and email as attachments to the practice at
A GP will phone you to discuss your registration, but only if you need immediate care or medications.
Alternatively complete, and post to us, as we are trying to reduce footfall into the surgery to maintain safety.
All Scottish Screening Programmes have now recommenced. We urge you to respond to any invitation you may receive for these important health checks.
Additional Information links for local services etc.
Information for Patients with Cancer
Information from Lochaber Sensory Care
Information for Caol and Lochyside Residents
REMEMBER THE MOST UP TO DATE INFORMATION WILL ALWAYS BE AVAILABLE AT
THANK YOU AGAIN FOR YOUR PATIENCE DURING THIS CHALLENGING AND DIFFICULT TIME FOR EVERYONE AND PLEASE CONTINUE TO STAY SAFE